Frequently asked questions

We're getting ready to launch in Mansfield and north-central Ohio. Join the waitlist as an owner or renter and you'll be the first to know when bookings open.

Almost anything you own but don't use every day and don't want to get rid of: trailers, kayaks, snowblowers, snowmobiles, tractors, camping gear, instruments, party gear, pressure washers, specialty tools, and more. A few things aren't allowed. See the prohibited items list.

Listing is planned to be free. When an item rents, we plan to keep a service fee of about 8% from the owner, and renters pay a service fee of about 7%. Details are on the fees page and may change before launch.

Payments are planned to run through the site, so nobody has to handle cash. Renters will have a refundable deposit held on their card, which is released after the item comes back as expected.

We're building in protections: ID verification for renters, refundable deposits held on the renter's card, and before-and-after photo check-ins at every handoff. We're still finalizing additional protection options with professionals and will share details before launch. We won't promise coverage we don't have.

At the owner's place, or at local pickup spots we're lining up around Mansfield so handoffs are easy and public.

Yes. Being local means real people from around here answer your questions. Until we launch, use the waitlist forms to reach us.

We'd love to hear from you. Join the owner waitlist and mention your business in the notes.

Absolutely. Join both waitlists.

Email us at help@borrowyourstuff.com. You can also follow us on Instagram.